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Restaurant L’Orangerie de Montargis

Privacy Policy

Last updated: March 21, 2026

The purpose of this privacy policy is to inform users of the https://restaurant-orangerie-montargis.com website about how their personal data may be collected and processed while they are browsing the site.

1. DATA CONTROLLER

The personal data collected on the website is processed by:

Franck Foucard
57 rue Jean Jaurès
45200 Montargis
Email: [email protected]
Phone: 02 38 93 33 83

2. DATA COLLECTED

Depending on how you use the site, we may collect the following categories of data:

– personal information: last name, first name;

– contact information: email address, phone number, mailing address (if applicable);

– data contained in your messages or requests;

– data related to a reservation;

– data related to an order for a gift set or any other online purchase: order details, amount, order date, billing information, order history;

– data related to newsletter sign-up, when you choose to subscribe;

– Technical and browsing data: IP address, browser type, pages viewed, date and time of connection, cookies, and other trackers.

3. PURPOSES OF DATA PROCESSING

Your data may be used for the following purposes:

– respond to your inquiries submitted via the contact form or by email;

– manage communications with clients and prospects;

– manage reservations;

– manage orders for gift sets and, more generally, purchases made on the website;

– process the payment, when it is offered online;

– provide customer follow-up, after-sales service, and handle complaints;

– comply with our legal, accounting, and tax obligations;

– manage newsletter sign-ups and subscription tracking;

– ensure the proper operation, security, and administration of the site;

– to measure audience metrics and improve the site’s content, performance, and user experience, subject to the legal framework governing cookies.

4. LEGAL BASIS

The processing carried out on the site is based, as appropriate, on:

– your consent, particularly for subscribing to the newsletter and, when required, for non-essential cookies;– the performance of precontractual or contractual measures, particularly for reservations, orders, and their follow-up;– compliance with our legal obligations, particularly regarding accounting and tax matters;– our legitimate interests, particularly to ensure the security of the website, prevent abuse or fraud, and improve our services, provided that this does not infringe upon your rights and freedoms.
– the performance of precontractual or contractual measures, including reservations, orders, and their follow-up;

– compliance with our legal obligations, particularly with regard to accounting and tax matters;

– our legitimate interest, in particular to ensure the security of the site, prevent abuse or fraud, and improve our services, provided that we do not infringe upon your rights and freedoms.

5. RECIPIENTS OF THE DATA

The personal data collected is intended for authorized personnel at L’Orangerie de Montargis.
They may also be shared, within the limits of their respective responsibilities, with technical service providers involved in the operation of the website, such as:– the website host;– contact form tools;– web analytics tools;– email and newsletter distribution services;– third-party booking services;– payment service providers, when online payment is offered.

– the website host;

– contact form tools;

– audience measurement tools;

– email or newsletter services;

– third-party booking services;

– payment service providers, when online payment is offered.

When some of these service providers are located outside the European Union, any data transfers are governed in accordance with applicable regulations.

6. RETENTION PERIODS

Data is retained for no longer than is necessary for the purposes for which it is processed, including:
– Data submitted via the contact form: up to 12 months from the last communication, unless there is a specific need to retain it for a longer period;– Data related to newsletter subscriptions: until consent is withdrawn or the user unsubscribes;– Data related to reservations, orders, and billing: for as long as necessary to manage the business relationship, then archived for the applicable legal retention periods, particularly for accounting and tax purposes;– technical and audience measurement data: in accordance with the retention periods applicable to the cookies and trackers used on the site;– data necessary for the establishment, exercise, or defense of legal rights: for the duration of the applicable statute of limitations.
– data related to newsletter subscriptions: until consent is withdrawn or the subscriber unsubscribes;
– data related to reservations, orders, and billing: for as long as necessary to manage the business relationship, then archived for the applicable statutory periods, particularly with regard to accounting and tax requirements;
– technical and audience measurement data: depending on the retention periods applicable to the cookies and trackers used on the site;
– Data necessary for the establishment, exercise, or defense of legal rights: for the duration specified by the statute of limitations.

7. NEWSLETTER

When you subscribe to the newsletter, your email address is used to send you news, information, and updates about L’Orangerie de Montargis.
You can withdraw your consent at any time by clicking the unsubscribe link in the emails we send you or by emailing us at [email protected].

8. ONLINE PAYMENT

When the website offers online payment, transactions are processed by a secure payment service provider.
Banking information is not collected or stored directly by L’Orangerie de Montargis, unless expressly indicated at the time of payment. Only the information strictly necessary for order processing and customer relationship management is retained.

9. COOKIES AND TRACKERS

The website may use cookies and other trackers necessary for its proper functioning, for audience measurement, or to improve the user experience. Where required by regulation, the placement or reading of cookies that are not strictly necessary is subject to the user’s prior consent. Users may change their cookie preferences at any time using the module provided for this purpose on the website.
Cookies that are strictly necessary for the website to function may be placed without prior consent. However, non-essential cookies are placed only after obtaining your consent when required by law.
You can accept, reject, or change your preferences at any time using the cookie management tool available on the website.

10. YOUR RIGHTS

In accordance with applicable regulations on the protection of personal data, including the General Data Protection Regulation (GDPR) and the French Data Protection Act, any data subject has the right to access, rectify, erase, object to, restrict the processing of, and, where applicable, request the portability of their data.

– right of access;

– right to correction;

– right to erasure;

– the right to restrict processing;

– right to object;

– the right to withdraw your consent at any time, when the processing is based on consent.

You can exercise your rights by writing to: [email protected]

If there is reasonable doubt about your identity, you may be asked to provide proof of identity.

You also have the right to file a complaint with the CNIL.

11. SECURITY

We implement appropriate technical and organizational measures to protect personal data from destruction, loss, alteration, unauthorized disclosure, or unauthorized access.

12. LINKS TO THIRD-PARTY WEBSITES

This site may contain links to third-party websites. The publisher has no control over these sites and assumes no responsibility for their content, operation, or privacy policies.

13. POLICY CHANGES

This privacy policy may be amended at any time to reflect changes to the website, the data processing practices, or applicable regulations. The online version is the current version.